From checkout to your door.
Clear shipping costs, defined processing times, and tracking after shipment for Balishoes orders delivered within the United States.
1-2 business days
Orders are prepared Monday-Friday before being handed over for delivery.
3-5 business days
Estimated transit begins after order processing has been completed.
1:00 PM GMT-05:00
Orders placed after the cutoff may begin processing on the next business day.
Simple rate. No guessing.
The applicable shipping charge is displayed during Shopify checkout before payment is completed.
What happens after you place an order.
Order received
Your order enters the Balishoes fulfillment process after checkout is completed.
Processing
Allow 1-2 business days for preparation. Business days are Monday-Friday.
Shipment
After processing, estimated transit is 3-5 business days.
Delivery
Estimated total delivery time is 4-7 business days.
Follow the journey after shipment.
Tracking information is provided after your order has been shipped and may require some time before movement begins appearing.
Open order tracking ↗Check before you place the order.
Customers are responsible for entering complete and accurate shipping information during checkout.
If you notice an error after ordering, contact Balishoes as soon as possible. Address changes cannot be guaranteed once fulfillment or shipment has begun.
Estimates can occasionally change.
Delivery estimates are not guaranteed. Delays can occur because of circumstances outside Balishoes' control.
Tracking says delivered, but you cannot find it?
Review the usual delivery location and the surrounding area.
Someone else may have accepted or moved the package.
Confirm the delivery address submitted during checkout.
Check the available delivery details before contacting us.
Still unable to locate the order?
Contact Balishoes →Need to cancel or correct an order?
Submit cancellation or order-change requests within 24 hours of placing the order.
Changes cannot be guaranteed once fulfillment or shipment has begun.
Contact support ↗Damaged, defective, or incorrect?
Contact Balishoes before returning the item and provide your order information and a description of the issue.
Photos may be requested when useful for reviewing the problem.
Return & Refund Policy ↗Questions about an order?
Our support team can assist with shipping, tracking, order changes, and delivery questions.
Contact us →9:00 AM-4:00 PM GMT-05:00 Live chat available during business hours
Richmond, Virginia 23222
United States Balishoes